Worry Free Drupal Development and Support

With over 30 years of combined experience and 300 clients, our developers have been working with Drupal since its creation. We have learned and grown with it. Our clients have included everyone from one man shows to Fortune 500 companies. We have extensive experience working remotely in all aspects of successful Drupal development.

Our Process:

We believe in the “right tool for the job” approach. Each of our developers have an area of expertise. Once you get started with us our resource managers will meet with you to discuss your needs. They will then get you set up with one or more developers based on the project requirements.  By ensuring you have the right developer assigned, you will save time, therefore saving money.

Throughout your project our resource manager will be assisting to make sure that tasks are being completed in a timely manner. They also provide quality assurance testing once the task is completed before handing over to you for review. As more tasks are requested, they will remain your main point of contact and ensure these are assigned for you as well.  

Site Development:

Looking to move your site to Drupal or create a new site? We can assist with everything from the information architecture and user experience phase to design and implementation and finally, launch. Utilizing a combination of development approaches to increase efficiency and  deadline control, important for on-time project delivery.

Drupal Support:

New Valley Media offers a world-class support system to ensure the stress free working of the website after it’s launch. Our support program includes robust support through our online project management system to ensure you get the help you need, when you need it. We've built a team of Drupal experts to provide assistance and to extend your in-house expertise, helping you deploy and utilize Drupal with confidence.

Our support program begins with a prepaid block of hours that the client uses towards a specific project or over many tasks. Each request is estimated so that the client is aware of the amount of time they can expect to be using overall. Client can create more tickets anytime via our online ticketing system. Normal response time is 24 hours. Should the task be time sensitive, emergency support is available at a higher rate outside of normal support time. This is billed on an as needed basis.

Our Support Program Covers:

• General questions

• Theming

• Module development

• Drupal development

• Database development

• Training (we can assist beginning to end)

• Module upgrades & security patches

• Design

• Ubercart/ECommerce

• Mobile theme development

• Performance & scalability

• Server admin

• CRM support

• SEO strategy

• Information Architecture and UX

• Project Mentorship and Management

• Really anything that touches Drupal, design, or the web!

Contact New Valley Media today to see how we can assist in your next Drupal project!